Introduction

At Herontroy Plantation Casino Hotel ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or stay at our property.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

Information Collection

We collect information that you provide directly to us, such as when you make a reservation, create an account, participate in a promotion or survey, or communicate with us. This information may include:

• Personal identifiers such as your name, email address, postal address, phone number, and date of birth
• Payment information, such as credit card details (which we store in encrypted form)
• Reservation details, including dates, preferences, and special requests
• Casino gaming history, including player tracking information
• Feedback and correspondence, such as information you provide when you contact us

Use of Information

We use the information we collect to:

• Fulfill your reservation and provide you with the services you request
• Process your payment and send you transaction confirmations
• Communicate with you about our services, promotions, and events
• Personalize your experience and provide tailored offers
• Improve our website, services, and guest experience
• Comply with legal obligations, including gaming regulations

Information Sharing

We may share your information with:

• Service providers who perform services on our behalf
• Financial institutions necessary to process your transactions
• Legal authorities when required by law or to protect our rights
• Business partners with whom we jointly offer products or services

We do not sell your personal information to third parties.

Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no electronic transmission or storage of information can be entirely secure, so please use caution when submitting your personal information.

Your Choices

You may opt out of receiving promotional communications from us by following the instructions in those communications. You may also update your account information by logging into your account on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].